THE ZIP PROGRAM

Welcome to Zippo’s loyalty program!

WHAT IS A ZIP?
A ZIP (Zippo Important Person) is an elite customer who supports, purchases from and engages with us on a regular basis – and for that, we think you deserve a little extra.

LEVEL BREAKDOWN
Matte Level: Engage with 5 or more emails from us.

Perks include:

• Access to monthly Free Shipping Days
• Early looks at new product launches

Chrome Level: 5+ email engagements plus your first purchase at zippo.com.

Perks include

• Access to monthly Free Shipping Days
• Early looks at new product launches
• 24-hour early back-in-stock notifications
• Early access to sales and promotions

Sterling Level: Regular engagement with our email marketing plus repeat purchases.

Perks include

• Access to monthly Free Shipping Days
• Early looks at new product launches
• 24-hour early back-in-stock notifications
• Early access to sales and promotions
• Preorder access for Collectibles and limited-edition pieces
• Access to monthly email-exclusive designs